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001 978-1-4939-0560-7
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005 20210517160254.0
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008 140213s2014 xxu| s |||| 0|eng d
020 _a9781493905607
_9978-1-4939-0560-7
024 7 _a10.1007/978-1-4939-0560-7
_2doi
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072 7 _aJMB
_2bicssc
072 7 _aPSY030000
_2bisacsh
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082 0 4 _a150.72
_223
100 1 _aBurt, Christopher D.B.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_923176
245 1 0 _aManaging the Public's Trust in Non-profit Organizations
_h[electronic resource] /
_cby Christopher D.B. Burt.
250 _a1st ed. 2014.
264 1 _aNew York, NY :
_bSpringer New York :
_bImprint: Springer,
_c2014.
300 _aXVII, 65 p. 1 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Innovations in Poverty Reduction
505 0 _aTrust and Donating Money -- Understanding your Donor's Trust in your Charity -- Improving Charity Efficiency and Accountability in Order to Develop a foundation to Build transactional Trust -- Communication: Delivering Information to Donors -- Dealing with Trust Violation Events -- Summary and Conclusions.
520 _aFor charitable organizations seeking relationships with donors, trust is as critical a factor as reputation. Simply put, people are reluctant to give if they can't be sure of where their money is going. Building trust is fast becoming recognized as a key not only to attracting donors, but to keeping them as well.  Managing the Public’s Trust in Non-Profit Organizations analyzes the intricate psychological processes behind trust and philanthropy and applies this knowledge to best-practice guidelines for nonprofits. This monograph explores cognitive, affective, societal, and other contexts for trust, and how these influence giving in the short and long term. On the practical level, chapters offer new research-based methods of assessing and gauging donor trust, and a real-world framework for building trust with donors, communities, and the public at large. These organization-level ideas are also related to larger policy initiatives such as the Millennium Development Goals. Among the book's core topics:  The role of trust in donating money. Understanding and measuring donors' trust in a charity. Improving charity efficiency and accountability in building trust. Communicating effectively with donors. Dealing with violations of trust. The future of charities and nonprofit organizations, especially in the digital age. The current climate demands more of the nonprofit sector as a major player in poverty reduction around the globe. Managing the Public’s Trust in Non-Profit Organizations brings innovative thinking on philanthropy to researchers and academics, professionals in charity and nonprofit management, and policymakers.
650 0 _aExperiential research.
_923177
650 0 _aEconomic sociology.
_923178
650 0 _aPsychology—Methodology.
_923179
650 0 _aPsychological measurement.
_923180
650 1 4 _aPsychology Research.
_0https://scigraph.springernature.com/ontologies/product-market-codes/Y20000
_923181
650 2 4 _aOrganizational Studies, Economic Sociology.
_0https://scigraph.springernature.com/ontologies/product-market-codes/X22020
_923182
650 2 4 _aPsychological Methods/Evaluation.
_0https://scigraph.springernature.com/ontologies/product-market-codes/Y20040
_923183
710 2 _aSpringerLink (Online service)
_923184
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9781493905614
776 0 8 _iPrinted edition:
_z9781493905591
830 0 _aSpringerBriefs in Innovations in Poverty Reduction
_923185
856 4 0 _uhttps://doi.org/10.1007/978-1-4939-0560-7
912 _aZDB-2-BHS
912 _aZDB-2-SXBP
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